Shipping policy
Shipping Policy
At Jugaadz.com, we aim to deliver your orders as quickly and safely as possible.
Order Processing
- Orders are typically processed and dispatched within 1-3 business days after successful order confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- During festive seasons, promotional events, or periods of high order volume, dispatch times may be slightly longer. We appreciate your patience in such cases.
Delivery Timeline
Once dispatched, orders are generally delivered within 2-7 business days, depending on your delivery location and the availability of courier services.
Please note that delivery timelines are estimates and may vary due to factors beyond our control.
Shipping Charges
- Free Standard Shipping is available on all prepaid orders across India.
- Cash on Delivery (COD) is available for a nominal fee of ₹50 per order.
- Any applicable shipping charges (if introduced for specific products or locations) will be clearly displayed during checkout before payment.
Order Tracking
Once your order has been shipped, you will receive a confirmation email and/or SMS containing your tracking details. You can use the provided tracking link to monitor the status of your shipment.
Delivery Attempts
Our courier partners will make multiple delivery attempts. If a delivery cannot be completed due to an incorrect address, customer unavailability, refusal to accept the order, or any other customer-related reason, the order may be returned to us.
Additional shipping charges may apply for reshipping such orders.
Taxes
All prices displayed on Jugaadz.com are inclusive of applicable GST and other government taxes, unless stated otherwise.
Force Majeure
Jugaadz.com shall not be held responsible for any delay or failure in processing or delivering orders due to circumstances beyond our reasonable control. These include, but are not limited to:
- Natural disasters or acts of God
- Floods, earthquakes, storms, fires, or other extreme weather events
- Pandemics, epidemics, or public health emergencies
- War, terrorism, civil unrest, riots, or governmental restrictions
- Strikes, labour disputes, or transportation disruptions
- Power outages, internet or telecommunications failures
- Courier network disruptions
- Customs delays or regulatory actions
- Any other unforeseen event beyond our reasonable control
In such situations, we will make every reasonable effort to keep customers informed and resume normal operations as soon as possible.
Contact Us
If you have any questions regarding your shipment or delivery, please contact our customer support team at support@jugaadz.com. We will be happy to assist you.